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Microsoft Teams Help Center

Welcome to the West Liberty University Microsoft Teams Help Center. 

This page is designed to support students, faculty, and staff in navigating Microsoft Teams.  Whether you’re new to Teams or looking to expand your knowledge, you’ll find answers to frequently asked questions and step-by-step guides on how to use key features, schedule meetings, collaborate on files, and more. Our goal is to help you make the most of Teams for communication, learning, and collaboration.

Getting Started with Microsoft Teams

Specific Guides for MS Teams:

  • How to Access Microsoft Teams for Students
  • How to Access Microsoft Teams for Employees
  • How to Schedule a Microsoft Teams Meeting Using Google Calendar
  • Zoom vs Microsoft Teams Comparison

Video Guides on MS Teams:

FAQs

Q: Why is West Liberty University making Microsoft Teams our primary platform for meetings and teamwork?
A: 
To streamline communication, enhance collaboration, and take advantage of its integration with Microsoft 365 tools as well as improved security.

Q:  How do I access Microsoft Teams?
A: You can access Teams through the web at https://teams.microsoft.com, or by accessing the Teams app on your desktop or mobile app. Sign in using your West Liberty University email and password.

FOR STUDENTS:

Q: How do I join a Teams meeting for class?

A:  Meeting links may be shared by your instructor via email, Canvas, or calendar invites. Click the link and choose to open the meeting in your browser or the Teams app. See guide above.

Q:  Do I need to install anything to use Teams?

A:  No, Teams can be used in a web browser. However, we recommend installing the app for the best experience.

Q:  Where can I find chat messages or files shared during class?

A:  All chats, files, and recordings are stored within the Teams app under the appropriate Team or Chat tab.

FOR FACULTY AND STAFF:

Q:  How do I schedule a meeting in Microsoft Teams?

A:  You can schedule your meeting through the Google Calendar add-on.  See guide above.

Q:  Can I record Teams meetings like I did in Zoom?

A:  Yes. You can start a recording during any Teams meeting. The recording will be saved in OneDrive and can be shared with students afterward.

Q:  Can I use breakout rooms in Teams?

A:  Yes. Teams supports breakout rooms, allowing you to split your class into smaller groups during a meeting.

Q:  How do I create a Team for my class or department?

A:  Submit a request through the IT Help Desk at https://westliberty.edu/helpdesk and we will assist you in setting it up.

Hours of Operation

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1-866-WestLib

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CONTACT US

IT SERVICES
West Liberty University
208 University Dr.
West Liberty, WV 26074

304.336.8886


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WEST LIBERTY UNIVERSITY

208 University Drive
West Liberty, WV 26074

 

304.336.5000
Toll Free: 866-WESTLIB

 

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